Overall Role Purpose:

To secure, retain and grow new and existing corporate customer accounts for Magnet Business.

Key Points

Job Title: Corporate Account Manager
Reports to: Corporate Sales Director
Location: Dublin

Key Accountabilities:
(Describe the key tasks and responsibilities the role-holder has on an on-going basis)

  • Selling Magnet Voice and Data services to new corporate customers
  • Building monthly sales volume to meet or exceed company targets through generating sales within the Corporate sector, consisting predominantly of sales of Voice, WAN and IP Transit
  • Bid Management, tender response, preparation and submission
  • Preparing and submitting customer proposals
  • Lead generation
  • Including letter writing, phone calls, appointment booking, email correspondence and networking
  • Account management of corporate customers
  • Including maintaining regular contact with customers, introducing new products to customers, identifying new revenue streams for Magnet within corporate accounts
  • Working with Marketing, Provisioning, Network and Support departments to ensure a successful customer implementation
  • Working within guidelines set by the Company in relation to sales boundaries, specifically in relation to Channel and Direct Sales.
  • Working with other departments to enable product development, product/solution delivery and marketing plans
  • Representing the company at industry or other networking/promotional events

Required Qualifications / Expertise:

  • 5 years telecommunication and/or IT product and services sales experience
  • Experience in selling date, voice and Internet technologies, including Internet access, Lan-to-Lan, Ethernet, IP, VoIP, IP Transit, analogue and ISDN voice
  • Bid preparation experience including tender response preparation and pricing matrix calculation.
  • Presentation to clients up to Finance Director and IT Director level
  • Experience of working in a Project Management environment and an appreciation of Project Management methodologies and processes

Key Competencies required for this career level:

Skills

  • Proven sales, negotiating and account management skills generating large individual opportunities in recurring revenue and securing multi-year contracts
  • Ability to understand and work with complex pricing models
  • Excellent Presentation skills to individual and group audiences up to Director level
  • Proven ability to work within a cross functional team environment
  • Full Driving Licence

Behavioural

Core Job Related competences

  • Lead generation
  • Appointment Setting
  • Consultative Selling Skills
  • Excellent Communication Skills (oral and written)
  • Strong Negotiation skills
  • Excellent Sales Closing Skill
  • Relationship Building
  • Performance and Results focussed
  • Project management skills
  • Ability to work within cross functional teams
  • Commercial and Business Acumen
  • Industry Awareness
  • Excellent numerical data analysis
  • Self Management and Personal Development
  • Experience of dealing with senior managers as both customers and suppliers
  • Professional personal presentation
  • Ability to present complex solutions to a non-technical audience

Core Company Competences

  • Customer Focus
  • Creative Thinking and Innovation
  • Planning, organisation, project management
  • Ability to adapt to a changing environment
  • Problem Solving and Decision Making
  • Commitment
  • Integrity
  • Fluent English
  • PC Literate

Our Values

At Magnet Networks, we have a set of core values that we require all our people and partners to align. These DNA defines how we operate as a business. These Values are;

  1. Customer: Excellence in Customer Experience, every time
  2. Challenge: Challenge and innovate for growth
  3. One Team: Take ownership, deliver a one team
  4. Fun: Celebrate success, quirky and fun
  5. Grow: Shaping the future, be all we can be
  6. Fresh: Earn trust through ‘Fresh’ and open communications

Note: FRESH is an acronym for Friendly, Respectful, Empathetic, Supportive & Honest, which defines the traits we expect from each other. It is important that our teams and partners also portray these values when working with our teams and our customers.