Overall Role Purpose:

Do you have sales in your DNA? Eager to build a career in telecom technical sales? Magnet Networks are looking for driven individuals to sell our exciting range of Business voice and broadband services to both new and existing customers via incoming and outgoing telephone / e-mail communication. Training will be provided.

Key Points

Job Title: Inside Sales / Account Manager
Reports to: Sales Manager (New Business)
Location: Dublin

Key Accountabilities
(Describe the key tasks and responsibilities the role-holder has on an on-going basis)

  • Pro-active sourcing of new revenue for the business by making outbound calls to new market verticals
  • Provide Account Management services to existing clients
  • Identify new sales opportunities within existing accounts.
  • Building a strong pipeline for Acquisition
  • Being part of the sales team taking inbound sales / account management enquiry telephone calls
  • Support marketing campaigns by telephone follow up
  • Responding to e-mail enquires that are made from potential and existing customers.
  • Participate in marketing events to promote Magnet Business and source new clients
  • Actively contribute to the development of our team culture
  • Reporting potential pipeline to Sales Manager on a weekly basis
  • Update and maintain all customer contact on the company CRM – Salesforce
  • Attendance of regular team meetings
  • To carry out all tasks within Company policies and procedures which are updated from time to time
  • To continually represent the Company with honesty, integrity, and good presentation

Required Qualifications / Expertise:

  • Experience
  • Technical savvy individual
  • Previous sales experience is a distinct advantage
  • Experience of using CRM/Salesforce is an advantage
  • Ability to meet and exceed sales targets
  • Knowledge of Broadband and the competitive market
  • Previous experience within telecommunications is a distinct advantage – but not essential.

Key Competencies required for this career level:

Skills

  • Team player – working in co-operation with colleagues and local management teams
  • Excellent telephone manner
  • Confident / Self starter
  • Ability to engage with different businesses across a variety of sectors
  • PC Literate.

Competencies

  • Desirable track record in commercial negotiation and contracting
  • Proven ability to drive own sales opportunities

Essential Core competences:

  • Customer Focus
  • Commercial and Business Awareness
  • Performance and Results focused
  • Motivated and Enthusiasm
  • Teamwork
  • Effective Communication and Impact
  • Continuous Improvement and Managing Change
  • Self-Management and Personal Development
  • Persuasive skills
  • Integrity
  • Commitment
  • Relationship Building
  • Influencing
  • Client Satisfaction
  • Delighting Customers

Additional competences

  • Strong Financial Awareness
  • Global Awareness
  • Creative Thinking and Innovation
  • Planning, organisation
  • Ability to adapt to a changing environment
  • Problem Solving and Decision Making
  • Strategic Vision Direction Setting
  • Professional (Sales Bid Mgmt)
  • Excellent numerical data analysis
  • Deliver Results

Other competences:

  • Excellent English written and spoken
  • Understanding of the Outsourcing Market
  • Windows Processing experience

Our Values

At Magnet Networks, we have a set of core values that we require all our people and partners to align. These DNA defines how we operate as a business. These Values are;

  1. Customer: Excellence in Customer Experience, every time
  2. Challenge: Challenge and innovate for growth
  3. One Team: Take ownership, deliver a one team
  4. Fun: Celebrate success, quirky and fun
  5. Grow: Shaping the future, be all we can be
  6. Fresh: Earn trust through ‘Fresh’ and open communications

Note: FRESH is an acronym for Friendly, Respectful, Empathetic, Supportive & Honest, which defines the traits we expect from each other. It is important that our teams and partners also portray these values when working with our teams and our customers.