The highlights:

Key Purpose of the Role:

To secure, retain and grow existing corporate customer accounts for Magnet.

Key Points

Job Title: Strategic Account Manager (Limerick)
Department: Sales
Reports to: Director of Strategic Accounts
Location: Dublin

Principal Responsibilities:

  • Selling Magnet Voice and Data services to new corporate customers
  • Building monthly sales volume to meet or exceed company targets through generating sales within the Corporate sector, consisting predominantly of sales of Voice, WAN and IP Transit
  • Bid Management, tender response, preparation and submission
  • Preparing and submitting customer proposals
  • Lead generation
  • Including letter writing, phone calls, appointment booking, email correspondence and networking
  • Account management of corporate customers
  • Including maintaining regular contact with customers, introducing new products to customers, identifying new revenue streams for Magnet within corporate accounts
  • Working with Marketing, Provisioning, Network and Support departments to ensure a successful customer implementation
  • Working within guidelines set by the Company in relation to sales boundaries, specifically in relation to Channel and Direct Sales.
  • Working with other departments to enable product development, product/solution delivery and marketing plans
  • Representing the company at industry or other networking/promotional events

Resources for which post holder is likely to be accountable:

People: No
Budget: No

Principal Working Relationships:  (internal/external customers and suppliers)


  • External: Corporate and Public Sector Customers
  • Internal: Sales, Marketing, Network ops and Engineering, Support, Provisioning, Finance & Billing


  • Internal: Sales and Marketing Departments
  • External: Equipment vendors

Person Specification: Essential Skills & Experience (key competencies)


  • 5 years telecommunication and/or IT product and Account Management experience
  • Experience in selling date, voice and Internet technologies, including Internet access, Lan-to-Lan, Ethernet, IP, VoIP, IP Transit, analogue and ISDN voice
  • Bid preparation experience including tender response preparation and pricing matrix calculation.
  • Presentation to clients up to Finance Director and IT Director level
  • Experience of working in a Project Management environment and an appreciation of Project Management methodologies and processes


  • Proven sales, negotiating and account management skills generating large individual opportunities in recurring revenue and securing multi-year contracts
  • Ability to understand and work with complex pricing models
  • Excellent Presentation skills to individual and group audiences up to Director level
  • Proven ability to work within a cross functional team environment
  • Full Driving Licence

Core Competencies Required & Importance


Competence Requirements: Essential Desirable
Core Job Related Competences
      Lead generation E
      Appointment Setting E
      Consultative Selling Skills E
      Excellent Communication Skills (oral and written) E
      Strong Negotiation skills E
      Excellent Sales Closing Skill E
      Relationship Building E
      Performance and Results focussed E
      Project management skills E
      Ability to work within cross functional teams E
      Commercial and Business Acumen E
      Industry Awareness E
      Excellent numerical & data analysis E
      Self Management and Personal Development E
      Experience of dealing with senior managers as both customers and suppliers E
      Professional personal presentation E
      Ability to present complex solutions to a non-technical audience E
Core Company Competences    
     Customer Focus E  
     Creative Thinking and Innovation E
     Planning, organisation, project management E
     Ability to adapt to a changing environment E
     Problem Solving and Decision Making E
     Commitment E
     Integrity E  
     Fluent English E
     PC Literate  E  

About Magnet Business

Awarded ICT Telecommunications Company of the Year in 2008, Magnet Business offers a range of broadband and phone solutions along with other services such as managed VPNs, IP transit solutions and national and international extensions over fibre. For information on Magnet’s services please visit or call 1800 789789.