Magnet Talk Evolve | Video and Audio Conferencing | Admin Management

Magnet Talk Evolve

Need everything? Magnet Talk Evolve adds features like video and audio conferencing plus admin management options for total control and flexibility.

magnet talk extra_magnet networks

€28.95
per user, monthly

What’s included in this package?

Essential Features:

  • Voicemail/Voicemail to email:

    Voicemail to email: Send voice mails directly to an email address.

  • Call Forwarding:

    Forward calls directly to external mobile, voice mail, a co-worker or
    directly to voicemail.

  • Call Transfer:

    Transfer calls easily between users, departments, branches and external
    numbers.

  • Music on Hold:

    Use our preloaded hold music or upload your own.

  • Call Parking:

    Manage multiple calls and hold until the user is ready.

  • 3-Way Conferencing:

    Participants on a call can dial in from three different locations

  • Online User Portal:

    Keep track of all Magnet Talk phone and call functions and features.


Extra Features

  • Call Logs/Call History:

    Get an accurate listing of all inbound and outbound calls made by individual users.

  • Auto-Attendant:

    A voice menu controls call flow. Callers are asked to pick a number to
    direct their call e.g. “Please dial 1 for sales or 2 for Customer Service
    etc”

  • Time based call flow:

    Set your phones to open and close at specific times for each weekday. An
    out-of-hours message can play to explain your opening hours, invite the
    caller to leave a voice mail or direct them to your website.

  • Customisable hold music:

    Callers can hear tailored messages about your business while on hold.

  • Hunt Groups:

    A ‘Hunt Group’ is a group of numbers to which an incoming call can be
    directed. Any member of the group can then answer the call.

  • Online user portal:

    Each user gets a webpage where they can manage their calls, phone books,
    internal users and function keys.

  • Admin Control Portal

    Add and remove users easily and manage the entire phone system without specialist IT assistance.


  • Audio Conference Rooms:

    Audio conferencing suites for up to100 participants

  • Video Conferencing:

    Conferencing suites with screensharefor up to 1000 participants

  • Admin Feature Control:

    Full call routing and agent control through the Magnet Talk admin portal.

  • Skillsets Groups

    Group people according to department or skills (e.g. IT) so all members’ phones ring when a number is called.

  • Call Queuing

    Prioritise incoming calls in a queue awaiting answer according to the time they were received.

  • Agent Availability Management

    Admin can reassign users within groups when extra resource is needed to handle calls.

  • Call Recording

    Record all calls or calls to a specific group or individual.

Choose Add-ons:

Add-on options available with and Magnet Talk package:

eFax

€15.00

per user, per month
(500 Sheets)

CRM Integration

€6.00

per user, per month

Get quote

Other Available Packages

Magnet Talk
€9.95
per user, monthly

Magnet Talk offers cloud-based phone essentials to keep your business connected – always.

Magnet Talk Extra
€16.95
per user, monthly

Need everything? Magnet Talk Evolve adds features like video and audio conferencing plus admin management options for total control and flexibility.

Get a Magnet Talk Evolve quote