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Business Fibre

Magnetise your business with our superfast broadband.


24 Mb

Magnetʼs Business Fibre 24 delivers download speed of up to 24Mb to support your business requirements.

100 Mb

Magnetʼs Business Fibre 100 delivers download speed of up to 100Mb and upload speed of up to 20Mb to support your business requirements.


Magnet's Bespoke Fibre delivers speeds of up to 1 gigabits (1000Mbps) over fibre optic cable.

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Speed options up to 350Mb. This superfast fibre business broadband makes your online office experience seamless with instant page loads, lightning fast downloads and comes with up to 80Mb upload speeds!

You may need a hand with your service so we have created a detailed support centre on this website to help you. We also have an extended-hours support call centre to handle any questions.


There are a number of reasons that your Broadband may not appear to be working. The following steps should help narrow down the issue.
  • Switch your router off and on again – And, if the equipment is hot, let it cool down and look for somewhere better ventilated to keep it.
  • Check your office network – If you have switches distributing your Internet connection around your office, please check the network for power and also that other users are not utilising all of the available bandwidth. Contact your IT department or IT Provider to assist you with Office Network issues.
  • Check software settings – If you’re Firewall or Anti-virus settings are incorrect, you may not be able to connect. Further details and other software checks can be found in How can software settings affect my connection?
  • Check there hasn’t been a problem with your bill – if a bill hasn’t been paid, we’ll initially suspend the broadband connection. Registered users can check this online: see If your bill needs to be paid

Still not working? Call Magnet Business Support on 1800 789 789

Some firewall or anti-virus software can restrict or block information getting to and from the Internet which causes slow speeds or even makes it seem as though there is no connection at all.

  • Check that your firewall/anti-virus settings are compatible with the broadband connection.
  • Spywareadware and malware programs are not immediately obvious and may be running on your computer. Run a virus scan to check whether any of these programs exist on your computer and remove them.
  • If your Internet cache or temporary Internet files folder is full, your computer will have nowhere to store the data it’s downloading while it opens them up to build the page which can slow things down a lot.
  • If you are part of an office network please check with your IT Department or IT Service Provider that the network is operating correctly. Changes to the network or other users utilising the network may restrict or limit your access.

To Log on to the router make sure that the router is plugged in via cable to the pc.

Open a Browser page. In the address bar type the following.


You should see a screen as follows

(If you do not see this screen or your router has previously been reset, try the following address: //

Your Password should be the Customer DSL Password issued to your with your welcome pack. If you have reset the router it will be 1234.

Once you have input your password and clicked “Login” you may be asked a question about the using the “wizard” or go to “advanced mode” as shown below:

Select advanced mode and click APPLY

You will be presented with the following screen:


Select Network from the Menu on the left hand side to go to the following screen, followed by WAN and Internet Connection. You will see the following screen:

Check that the settings match the following:

  • ADSL Mode                           = Auto Sync-Up
  • Annex Type                = ANNEX A/L
  • Mode                           = Routing
  • Encapsulation              = PPPoE
  • User Name                  = DSL User Name
  • Password                     = DSL Password
  • Service Name              = Magnet
  • Multiplex                     = LLC
  • VPI                             = 8
  • VCI                             = 35
  • Obtain an IP Address Automatically
  • Keep Alive

On the left hand Menu – go to LAN, DHCP Server and DNS Server to see the following screen:

Check your settings to match to match the following;

  • Primary DNS Server               =
  • Secondary DNS Server           =


On the left hand Menu – go to NAT to see the following screen:

Select the following :

  • Active Network Address Translation
  • SUA Only

On the left hand Menu – go to Security to see the following Firewall Settings screen:

Set both Firewall and SPI to Disable

On the left hand Menu – go to Network, Wireless LAN to see the following screen:

Set Wireless LAN to Enable

This is also where you can change teh wireless channel if you are having trouble with your WiFi connection within your home due to interference.

Finally, on the left hand Menu – go to Network, WAN and Click Advanced Set-up to see the following screen:

If you have rest your router/modem then the MTU value will have reset to 1500. This will result in some web pages not being accessible. The correct setting is 1492.


Find out more about Magnet Networks participation in the Waste Electrical and Electronic Equipment Ireland compliance scheme: WEEE for Magnet Networks

Key Points

  • Available speeds: 24 Mb, 100 Mb, 350 Mb or Bespoke speed
  • Call enabled phone available
  • Managed service with enhanced SLA available

Order Now 1800 819 888

Support 1800 789 789



At Tata Communications, we always ensure that we offer the best solutions to address our customers’ business and technology needs. As part of the expansion of IZO Internet WAN into Ireland, we found Magnet Networks to be a strong local provider who can help us make the Internet fit for business. Having worked with Magnet Networks and its on-boarding team, we are delighted to have chosen the company to be part of our IZO cloud enablement ecosystem.

Hon Kit Lam, Vice President, Global NW- Cloud & Data Centre Services

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