I have no Phone or Broadband

If your phone and broadband services are not working it is usually 1 of 3 things…..

1) Your modem/router is not connected, has lost connectivity or is faulty. 

2) There is an issue with cables or the internal wiring.

3) There is a fault on the line coming from the exchange to your premises.   

The first thing to do is to check all the cables going to the modem are secure.  To check that your modem/outer is connected and functioning as it should please check the set up.

Checking if your Telsey Modem is on line                 Checking if your Zyxel Modem is on line

If you have tried all of the above and the issue is still present please call us on 1890 809 000 and we will check the line for you.  If the line is faultly a fault will be raised with eircom to restore service.

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