I am a new customer, how long will it take for my services to be live?

Depending on the product ordered and the delivery method will depend on the length of time for your services to be live.  Delivery times range from 5 working days to 20 working days depending on whether we need to install a new line, which involves building a cable path from our equipment in your local exchange to you home or if you have an existing line or if there was a line previously.

You will receive a text message within a day or two of placing your order with an installation appointment. From time to time a text message with the appointment fails to be delivered for reasons out of our control, if you do not receive the text message with the installation appointment within a week of placing your order the please call us.

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